Healthcare that cares for our community
For 43 years, SouthEast Lancaster Health Services has offered high-quality and compassionate medical and dental care to all in our community, regardless of economic status. We see ALL patients, regardless of insurance. We have a Sliding Fee Scale Discount Program, which offers a discounted rate on medical and dental services offered at our facilities based on household income and size.
Our services include dental care, general family practice, prenatal, women’s health, refugee health, chronic disease management, pharmacy, insurance enrollment assistance, social services, and patient education.
SouthEast Lancaster Health Services is a nationally recognized Patient-Centered Medical Home because of our comprehensive approach to providing team-based healthcare services to reflect the values, interests, needs, and choices of the individuals we serve. Our committed teams are dedicated to understanding and respecting each patient’s unique needs, cultures, values, and preferences.
We have six sites: Our two main sites, Water Street and Duke Street; medical offices inside of the Bright Side Opportunities Center and Reynolds Middle School, both of which act as a hub for refugee families new to the U.S.; the Prince Street Center for Integrated Healthcare; and New Holland Avenue. Our providers and staff are passionate about their work and have diverse cultural backgrounds.
SouthEast Lancaster Health Services is the sum of 22,000 patients, 183 staff, 15 Board, 6 facilities, 66 medical exam rooms, and 13 dental operatories all focused on ONE mission: To deliver high-quality and compassionate healthcare to all.
We were born in 1972 on Strawberry Street as a part-time, volunteer-run medical center. We worked hard caring for those who needed help. As we grew, we were able to add paid staff to our team. By 1980, we began providing dental care in addition to medical care. Also in 1980, we moved to an office on Rockland Street, merged with Lancaster Neighborhood Health Center and SACA Health Center and renamed the newly fashioned organization ‘SouthEast Lancaster Health Services.’
In 1994, through the leadership of then-mayor Janice Stork, the City of Lancaster gifted us with land at 625 South Duke Street. By 1996, SouthEast had raised enough money to build a brand new facility on the donated land. The building originally included 14 medical exam rooms and 6 dental operatories. We began offering a Dental Emergency Walk-in Program to care for those experiencing extreme dental crisis and partnered with HACC’s Nursing Program to enhance patient education. In 2011, a major renovation of the Duke Street facility took place expanding capacity from 6 to 13 dental operatories including a Pediatric Dental Suite tailored for providing compassionate dental care for children.
Bright Side Opportunities Center
SouthEast operates a health center in Bright Side Opportunities Center on the Southwestern side of Lancaster City. This site opened in November 2006 and provides 6 medical examination rooms for patient care. Bright Side is a hub for refugee families new to the U.S. Our practice at Bright Side has dramatically improved the lives of patients who are new to Western healthcare.
North Water Street
In 2009, SouthEast purchased one of Thomas Edison’s original power plants in downtown Lancaster with financial assistance from Lancaster General Health. Over the next two years, SouthEast undertook a successful Capital Campaign, Project Health Equality and Access for Lancaster (HEAL), to renovate the historic site into a state of the art medical facility with 24 medical exam rooms. The Water Street facility was opened to the public in the summer of 2010.